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  National Center for Healthcare Leadership
1700 W. Van Buren
Suite 126B
Chicago, IL 60612
Phone: (312) 563-6630
Fax: (312) 563-6631

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LENS Councils


The Leadership Excellence Networks (LENS) Councils are interorganizational collaborative efforts of leading hospitals and health systems from across the country.

Specific areas of focus include:

Diversity & Inclusion
With sponsorship support from Sodexo, the goals of the D&I Council involve identifying and spreading best practices in pursuing a diverse leadership workforce. Over the years, the D&I Council has developed a Compendium of D&I Scorecard Measures and a D&I Succession Planning Toolkit, Employee Resource Groups Guidebook, Mentoring Program Guide, and an Unconscious Bias Lunch & Learn module. The Council also has focused its learning on improving supplier diversity, evaluating incentive compensation methodologies, providing interpreter services, engaging physicians in cultural competency efforts, creating mentor programs, implementing Healthcare Equality Index best practices, collecting REaL data, and serving transgender patients. Sponsored by Sodexo

Physician Leadership Development
Since 2013, this Council has focused on aspects of physician development such as: preparing physicians for senior roles, developing the next generation of physician leaders, physician wellness and burnout, PLD outcomes and metrics, and physician succession planning. Work of the Council has contributed to a white paper on physician leadership best practices and three case studies highlighting exemplary PLD programs. In 2016 inter-organizational learning has centered around the topics of: emotional intelligence correlates of long-term physician development, incorporating mindfulness into PLD programs, payment models and their effect on physician engagement, and change management.

Inter-Organizational Coaching Exchange
Now in its third pilot, the Inter-organizational Coaching Exchange is an innovative opportunity for leadership development for our LENS members’ high potential leaders. The Exchange provides cross-organizational executive coaching, matching internal coaches from one LENS organization with clients from another LENS organization. The Council focuses on designing the Exchange processes, along with developing a Coaching Manual for use in the Exchange. In 2017, the Coaching Council will be sending a cohort of LENS coaches through an ICF coaching certification program to provide a developmental and network-building experience.

New in 2017: Talent Metrics & Analytics
With support from Cielo Healthcare, this Council will focus on understanding how members are currently defining and deploying key talent metrics within their organizations in areas such as succession planning, leadership development, organizational effectiveness, and organizational design/structure. The Council may also examine opportunities for creating shared data definitions in support of better identifying and more rapidly disseminating particularly promising practices. Sponsored by Cielo Healthcare

For additional information and to find out how to join a LENS Council, contact Chelsea Johnson at cjohnson@nchl.org or 312-563-6356.


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